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Raker
Appliance Repair Professionals, Inc.
Associate's Program Outline
Both of our business programs are designed to quickly get you on the pathway to success in
the appliance repair business. The Associate's Program is designed for those that want to work part or full time
and generate an income of between $15,000 and $50,000 per year. It is our most
economical program and does not include web access to our
professional manuals. It is our original program and been successfully
used by hundreds of people.
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Following is a detailed list (including extensive sample links) of the
manuals included in the Associate's Program.
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Manual 1
Introduction and Automatic Washing Machines:
Introduction to the industry and the history of major appliances.
Instructions on analyzing your own marketplace; understanding your customer base,
and goal setting. Understanding the profit potential of a technician.
General theory and problems common to all brands of automatic washers. (More...)
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Manual 2
Automatic Washers Part II:
Understanding and repairing direct and belt drive models of Kenmore, Whirlpool, Roper, and Kitchen-Aid.
(More...)
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Manual 3
Automatic Washers Part III:
Understanding and repairing General Electric, Hotpoint, Maytag, Norge, Frigidaire, Westinghouse, Montgomery Wards.
(More...)
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Manual 4 (Parts 1-5, two books)
Automatic Dryers (Gas and Electric)
General Theory: Problems common to all dryers; airflow problems; overheating; time and automatic cutoff systems; spots and staining of clothes.
Understanding and repairing Kenmore, Whirlpool, Roper, and Kitchen-Aid. Also covered are General Electric, Hotpoint, Maytag, Norge, Frigidaire, Westinghouse, Montgomery Wards.
(More...)
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Manual 5
Electricity Made Simple:
Understanding current flow; making tests; analyzing circuits; details on various appliance components and testing them; safety techniques.
(More...)
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Manual 6
Structuring Your Customer Base:
Covers working with homeowners, Realtors, landlords, manufacturers, home warranty services: includes service contracts, brand affiliation, analyzing the most desirable types of customers.
(More...)
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Manual 7
Refrigerators & Freezers:
Understanding freon flow without technical gibberish; diagnosing frost free refrigeration systems quickly; numerous photos of failures; Specifics on "popular brands".
(More...)
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Manual 8
Communication Systems: Includes telephones, answering systems; pagers, cellular phones, enhanced phone
features along with instructions on costs and building the best system.
(More...)
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Manual 9
Icemakers:
Understanding, repairing, and installing all brands of icemakers. (More...)
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Manual 10
Legal Issues and Paperwork: Includes dealing with the IRS; sales tax; legal structures; growth problems; licensing; moonlighting; secretaries; zoning; insurance; paperwork and record keeping.
(More...)
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Manual 11
Ranges, Cooktops, and Ovens:
Gas and electric conventional, continuous and self-cleaning; ignition and safety systems; problems common to all brands.
(More...)
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Manual 12
Customer Relations: Includes routing calls, time commitments, service charges, rate questions, trip charges, warranty, handling "Mr. Fix-it", referrals, collections, credit; credit cards, , eliminating wasted trips, condemning appliances.
(More...)
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Manual 13
Dishwashers:
General theory, explanation of wash ability and other universal problems, plus specifics on all "popular brands," special emphasis on Kitchen-Aid.
(More...)
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Manual 14
Marketing Your Company:
Analysis of the various ways to advertise your new business; cost and relative effectiveness of yellow pages, coupons, mailing systems, giveaways, cards, appliance stickers, etc. Details on solid, cost-effective methods that will get you started off right.
(More...)
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Manual 15
Microwaves:
General theory on countertop and wall units. Understanding and repairing the circuitry of all brands.
(More...)
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Manual 16
Disposers, Instant-hots, Compactors, Hot Water Heaters:
Disposer installation and repair; Repairing instant-hots; compactors and hot water heaters.
(More...)
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Manual 18
Parts Reference: This manual has thousands of part numbers
with exploded views of many popular designs.
(More...)
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Manual 20
Flat Rate Pricing and Inventory Guidebook: Includes recommended truck
inventory with low cost start-up suggestions.
(More...)
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Manual 25
Advertising Kit: Includes materials useful in creating mailers
and ads just for the appliance repair business.
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Manual 26
Flat Rate Manual: Handy sized job pricing manual for presenting quotes to customers.
This is an essential tool for every professional serviceman and
a real money maker.
(More...)
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Manual 27
Appliance Repair Business Forms: Includes selected forms and
advertising suggestions and a source for all these materials.
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